Terms & Conditions

Scope and Use of the Website

These terms govern your use of maomaocard.com and purchases from Mao Mao Card. Please read them before using the website or placing an order, together with the shipping policy, return policy, and any product-specific information relevant to your purchase. By using the website or placing an order, you agree to these terms to the extent permitted by applicable law.

These terms do not limit any mandatory consumer rights. If a provision conflicts with applicable consumer protection law, that law will prevail.

Accounts and Customer Information

You must provide accurate and current information needed to process your order, including your contact details, delivery address, and payment information. Please notify us promptly if you discover an error that may affect an order.

If you create an account, keep your login credentials confidential and contact us promptly if you suspect unauthorized access. You do not need to create an account unless registration is required for a particular website feature or purchase option.

You may not use the website for unlawful or fraudulent activity, interfere with its operation, or attempt to access accounts or systems without authorization.

Product Information and Orders

We make reasonable efforts to keep product descriptions, images, prices, and availability accurate. However, errors or omissions may occur, and screen settings may affect how product colors and details appear.

For trading cards and memorabilia, review the listing carefully for the product type, condition, edition, grading information, and included items. Where a listing identifies a card as graded, the stated grade reflects the assessment of the identified grading service, not a separate grading guarantee by Mao Mao Card. The contents of sealed packs and boxes are not guaranteed to include any particular card unless the listing expressly states otherwise. Collectible values may change, and we do not promise future value or investment returns.

Submitting an order is a request to purchase the selected products. An automated acknowledgment confirms receipt of that request and does not, by itself, confirm that every item can be supplied. We will confirm acceptance or fulfillment as appropriate, subject to applicable law.

If an item is unavailable, an obvious pricing or description error affects your order, payment cannot be processed, or there is a reasonable concern about fraud or unlawful activity, we may need to pause, decline, or cancel the affected order. We will notify you where reasonably possible. We will not substitute products or charge a corrected price without your agreement. If we cannot fulfill an order for which payment has been collected, we will refund the amount paid for the unfulfilled portion in accordance with applicable law.

If you wish to change or cancel an order, contact us promptly. Whether a change or cancellation is possible depends on the order’s processing status and your rights under applicable law.

Prices, Taxes, Promotions, and Payment

Product prices and any applicable shipping charges, taxes, and discounts are shown on the website or at checkout. Review the order total and displayed currency before submitting your order. Price changes do not alter an already accepted order without your agreement, except as permitted by applicable law.

Promotions are subject to the conditions displayed with the relevant offer. Do not assume that offers can be combined or applied to earlier purchases unless the stated promotion terms allow this.

You must use a payment method you are authorized to use. Available payment options are displayed at checkout, and payment is subject to any applicable authorization and processing requirements. We may request information reasonably necessary to verify a transaction. No online payment or data transmission system can be guaranteed completely secure.

Shipping and Delivery

Mao Mao Card offers worldwide shipping, including to the United States, Canada, Australia, and the United Kingdom, as well as other supported countries and regions. Delivery availability for a particular address is subject to the website’s shipping policy and the options available at checkout.

Please review the shipping policy before ordering for the applicable delivery options, charges, estimates, and international shipping information. Any delivery estimate is an estimate rather than a guarantee, unless expressly stated otherwise. Carrier operations, customs procedures, and other circumstances outside our reasonable control may affect delivery.

International orders may be subject to import duties, taxes, or customs requirements under the destination’s rules. Any allocation of these charges will be governed by the information provided at checkout, the shipping policy, and applicable law.

Please contact us promptly about an incorrect delivery address, a missing shipment, or an item that arrives damaged. We will work with you to investigate and address the issue in accordance with our policies and applicable law. Nothing in these terms transfers delivery risk to you earlier than applicable law permits.

Returns and Refunds

Returns, exchanges, and refunds are handled under the website’s return policy and applicable law. Please review that policy before purchasing for eligibility, the request process, and any applicable conditions. These terms do not establish additional return deadlines, refund processing periods, or return shipping charges.

If you receive an incorrect, damaged, or faulty item, or an item that does not match its description, contact us so we can assess the issue and provide an appropriate remedy. Product-specific return conditions do not override any mandatory right to a remedy under applicable law.

Intellectual Property

Website text, original images, graphics, branding, and other content are owned by Mao Mao Card or used with the permission of the relevant rights holders, as applicable. You may browse the website and use its content for personal shopping purposes. Reproduction, distribution, or commercial use requires permission unless otherwise allowed by law.

Third-party names, trademarks, team logos, player images, and product designs remain the property of their respective owners. References to them identify or describe products and do not, by themselves, imply sponsorship, affiliation, or endorsement.

Responsibility and Liability

We aim to provide a reliable website and fulfill orders with reasonable care. We do not guarantee uninterrupted website access, and temporary outages or technical errors may occur.

To the extent permitted by applicable law, we are not responsible for losses that were not reasonably foreseeable when the relevant transaction was entered into, or losses caused by misuse of the website or products. Any assessment of responsibility will take account of the circumstances and applicable law.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your mandatory rights concerning product quality, description, delivery, and remedies remain unaffected.

Events Outside Our Reasonable Control

Events outside our reasonable control, such as natural disasters, major transport disruptions, government restrictions, or widespread service outages, may delay or prevent performance. If an order is affected, we will take reasonable steps to reduce the impact and communicate material changes where practicable. Such events do not automatically remove our obligations to provide refunds or other remedies required by applicable law.

Disputes and Applicable Law

If you have a concern about the website or an order, please contact us first so we can try to resolve it fairly. Providing your order details and a clear description of the issue will help us investigate.

These terms and any dispute arising from them are subject to applicable law, including any mandatory consumer protections available to you. Nothing in these terms prevents you from seeking remedies through a competent court, consumer protection body, or other process available under applicable law.

Changes to These Terms

We may update these terms to reflect changes to our website, services, practices, or legal requirements. Updated terms will be published on this page, with additional notice where required by applicable law. Please review them before making a new purchase.

Changes will apply prospectively and will not retroactively reduce your rights or change the terms of an already accepted order without your agreement, unless required by applicable law.

Contact Us

For questions about these terms, an order, shipping, or a return, please contact Mao Mao Card through https://maomaocard.com/contact-us/.

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